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support@bionicwp.com

WORDPRESS AGENCIES

Sick of losing WordPress clients for DUMB reasons?

Meet BionicWP.

The All-In-One DFY ‘Miracle’ WordPress Solution to Host, Optimize, Update,  & Support Over 3,498 WordPress Sites… In Just 5 Minutes Per Day


Imagine not losing clients for dumb reason like slow site speed, plugin issues, or overwhelming site edits
..its now possible.

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Why you are signing up? What features excite you about BionicWP (faster sites, white label support, easy site management, unlimited edits)?
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Easy Site Management

Ever forgot a username or password for your clients WordPress site? Tired of switching between your hosting solution and other tools to manage your site?  Now you can do this all on 1 platform! 

  • 1-Click Login: Say goodbye to the hassle of remembering username and password combinations. Our platform simplifies the login process for each WordPress site with just one click.
  • Backups: Our user-friendly dashboard streamlines the backup and restore process. Access a complete list of backups and initiate restores with a single click. This efficient approach reduces downtime and stress, providing peace of mind knowing your website’s data is safeguarded.
  • DNS Management: Experience comprehensive DNS management with BionicWP. Take control of your website’s DNS settings effortlessly through our integrated solution. From managing A records to configuring CNAMEs, our intuitive interface empowers you to make adjustments seamlessly
  • …and so much more.

Faster WordPress Sites Guaranteed

Tired of losing clients for dumb reasons, like slow site speed? Do competitors share slow page speed scores with your client in hopes of stealing them away?  Are conversion rates falling faster than ?

This is where we excel, our site speed optimization process, where we dive into each site and find what is holding it back, optimize for that issue and provide amazing scores on Google page insights.  This way you never lost a client again…at least for slow site speeds.

How we Accomplish Amazing Site Speed

  1. Our servers are optimized for WordPress
  2. Figure out what is hold back each individual sites
  3. Our WordPress optimization experts select 1 of our 4 different caching solutions.
  4. We test this selected caching plugin to confirm this is the best solution for the site
  5. Show you the before and after scores.

 Monitor & Proactive Optimization

  • Internal tools monitor your website
  • If your site drops below our threshold our team jumps in and optimizes it
 

Unlimited Edits

Yup!  You read that correctly. Need updates on your website, such as adding new blog posts or swapping out images? Not a problem! Our dedicated team is at your service, implementing the changes you provide to us. You simply let us know what you need, and we take care of the rest.  This way you can focus on growing your agency.  We also offer this as a “white label” solution if you are interested where we answer these tickets under your brand (think hosting@yourdomain.com with your branding in the footer).  This way you don’t have to do support requests again!

White Label

Ever feel overwhelmed by support tickets and you just can’t seem to get ahead?  Stressed about response times? Are you worried if your team is even happy doing this type of work? 

Let go of that overwhelming stressful feeling and let your team work on more enjoyable work.  Leverage our team of WordPress experts to respond to your client requests 24/7.

Why Josh Nelson's $4m Agency Hosts with BionicWP

How do you optimize my site?

We imply various caching techniques to your sites using our expert vetted plugins, some of them are as follows:

  • Image Optimization: Compress images and utilize modern formats like WebP.
  • Minify Files: Reduce CSS, JavaScript, and HTML file sizes.
  • Browser Caching: Set expiration dates for static resources.
  • Gzip Compression: Compress files to decrease load times.
  • Server Optimization: Optimize database queries and minimize redirects.
  • Above-the-Fold Priority: Load critical content first.
  • Asynchronous Loading: Load non-critical resources asynchronously by filtering used and unused CSS and sending the critical CSS first. This also ensures critical resources load quickly.
  • Reduce Server Requests: Combine files and minimize third-party scripts.
  • Speed Thresholds: Our system checks the sites speed weekly and if it falls below our threshold our team will proactively optimize sites. If you see sites that are below the threshold you can also email in and the team will jump on those as well.
How fast can you make my site?

Our goal is to get your site to the maximum performance, and we can the option to leverage 3 different plugins for it. We choose the plugin based on the site’s layout, theme, and plugins being used on it, as well as the amount of third-party scripts on it.  Each site is tested and analyzed.  Its a very custom setup per site which we see deliver the best results.

Do you have a CDN?

Yes, our infrastructure is designed on top of a global core and edge network of data centers around the world, which power a built-in CDN, edge servers delivering full-site page caching by default. This setup ensures that our hosting infrastructure can support thousands of active users per site, handle massive bursts of site traffic, and cater to some of the largest sites on the web.

What if my site goes down?

We monitor all sites with a 3rd party application that alerts us when a site is down.  The main reason we get these alerts is a domain has expired or someone has made a mistake with the A records for the site.

Can I manage DNS on BionicWP?

Inside our platform, we have integrated a comprehensive DNS management solution powered by AWS which allows you to control every aspect of your website’s DNS settings.

How do you update WordPress Core/Theme/Plugins?
  • We watch out-of-date plugins from our internal dashboard.  For example, we host a little over 3000 sites right now, and our cockpit is showing 2293 plugins that need updating.  This is less than 1 plugin per site.  When a core is released this number jumps up pretty high until we work through them.
    • Core: When a new WordPress Core is released we push the update to our sites within a week or so.
    • Themes: The Free and premium themes with keys are updated right when one is available, we do roll them back if an update has an issues, for the premium themes with no licenses, if an update is needed, we reach out for an active license to use on the site.
    • Plugins: Same as themes, the free and premium ones with licenses are updated once one is available.
    • Please note the Plugin/Theme updates are a continuous process and the sites are updated as first come-first update. We may hold off on any updates that we have seen breaking sites i.e. an Elementor update causing memory timeouts.
How would you keep my site secure?

Our multi-layered security protocols are designed to safeguard your website from potential threats, but we understand that the digital landscape can be unpredictable. In the unlikely event of a security breach, our expert security team springs into action immediately, employing cutting-edge techniques to identify and neutralize any threats.

While others may charge hefty fees for remediation or security add-ons, we believe that ensuring your website’s safety should never come at an extra cost. Your peace of mind is our top priority, and we stand by our commitment to providing a secure environment for your online presence.

What Servers do you use?
  • We leverage WP Cloud, a platform designed specifically for WordPress and created by experts with over 15 years of experience running millions of sites on WordPress.com and WPVIP.
  • Our hosting infrastructure utilizes Nginx and MariaDB for optimal performance, and we employ modern hosting techniques such as AMD EPYC CPUs, NVMe SSDs, and redundant 25Gbit network connectivity per server.
What if my site needs more resources?

Our Servers are capable of handling simultaneous traffic at once, so if your site needs more resources CPU and RAM allocated to your sites scale itself.

  • CPUs: Our active/passive server setup on bare metal allows us to scale vertically up to hundreds of CPU cores while maintaining real-time replicas in different regions with automatic failover. 
  • PHP Workers: We provide 10 PHP Workers/CPU threads by default, with the ability to burst up to 110 when required. Each PHP worker has 512MB of memory, allowing bursting to go up to 55GB ( that is loads of RAM ).
Do you have server caching?

Multiple layers of caching are enabled by default on each BionicWP site. This includes Page caching (Batcache leveraging Memcached), database query caching (WordPress Persistent Object Caching, leveraging Memcached), OPCache, and global edge page caching (leveraging Nginx Varnish).

Do you take site bakcups?

We prioritize data security with a robust backup system. We backup the database hourly for 30 days and perform daily filesystem backups, storing them for one week. Weekly backups are kept for a month to ensure data redundancy. All of this can be accessed by our user-friendly platform.

What about PHP updates?

This is a very important part of the managed WordPress and is often overlooked.  We make sure we upgrade sites to the most recent version of PHP, we do roll back when there are issues but work to fix those.

What if your (BionicWP's) servers go down?

For cases like these, we have your failover mechanism.

We have standby servers and a network, that if anything ever does go wrong with the servers or network it rolls over to the standby servers/network.  This doesn’t happen all that often but when it does its a great solution that is usually only reserved for major companies but we are excited to offer this as a solution to our clients as well.

What if my site gets hacked?

Our proactive approach means that we are always one step ahead of malicious actors. If, by any rare chance, your website gets compromised, you don’t have to worry. With BionicWP, you’re covered. Our team of expert security professionals will swoop in and take immediate action to resolve the issue – and we do it all for free ( Our hack free promise ). We’re in this together, and your success is our success.