We imply various caching techniques to your sites using our expert vetted plugins, some of them are as follows:

• Image Optimization: Compress images and utilize modern formats like WebP.
• Minify Files: Reduce CSS, JavaScript, and HTML file sizes.
• Browser Caching: Set expiration dates for static resources.
• Gzip Compression: Compress files to decrease load times.
• Server Optimization: Optimize database queries and minimize redirects.
• Above-the-Fold Priority: Load critical content first.
• Asynchronous Loading: Load non-critical resources asynchronously by filtering used and unused CSS and sending the critical CSS first. This also ensures critical resources load quickly.
• Reduce Server Requests: Combine files and minimize third-party scripts.
• Speed Thresholds: Our system checks the sites speed weekly and if it falls below our threshold our team will proactively optimize sites. If you see sites that are below the threshold you can also email in and the team will jump on those as well.

Our goal is to get your site to the maximum performance, and we can the option to leverage 3 different plugins for it. We choose the plugin based on the site’s layout, theme, and plugins being used on it, as well as the amount of third-party scripts on it.  Each site is tested and analyzed.  Its a very custom setup per site which we see deliver the best results.

Yes, our infrastructure is designed on top of a global core and edge network of data centers around the world, which power a built-in CDN, edge servers delivering full-site page caching by default. This setup ensures that our hosting infrastructure can support thousands of active users per site, handle massive bursts of site traffic, and cater to some of the largest sites on the web.

We monitor all sites with a 3rd party application that alerts us when a site is down.  The main reason we get these alerts is a domain has expired or someone has made a mistake with the A records for the site.

Inside our platform, we have integrated a comprehensive DNS management solution powered by AWS which allows you to control every aspect of your website’s DNS settings.

• We watch out-of-date plugins from our internal dashboard.  For example, we host a little over 3000 sites right now, and our cockpit is showing 2293 plugins that need updating.  This is less than 1 plugin per site.  When a core is released this number jumps up pretty high until we work through them.
  • Core: When a new WordPress Core is released we push the update to our sites within a week or so.
  • Themes: The Free and premium themes with keys are updated right when one is available, we do roll them back if an update has an issues, for the premium themes with no licenses, if an update is needed, we reach out for an active license to use on the site.
  • Plugins: Same as themes, the free and premium ones with licenses are updated once one is available.
  • Please note the Plugin/Theme updates are a continuous process and the sites are updated as first come-first update. We may hold off on any updates that we have seen breaking sites i.e. an Elementor update causing memory timeouts.

Our multi-layered security protocols are designed to safeguard your website from potential threats, but we understand that the digital landscape can be unpredictable. In the unlikely event of a security breach, our expert security team springs into action immediately, employing cutting-edge techniques to identify and neutralize any threats.

While others may charge hefty fees for remediation or security add-ons, we believe that ensuring your website’s safety should never come at an extra cost. Your peace of mind is our top priority, and we stand by our commitment to providing a secure environment for your online presence.